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Terex partners with Neal Brothers to improve customer service
Terex partners with Neal Brothers to improve customer service
03/14/2010

Terex, Southaven, Miss., has partnered with Neal Brothers, Charleston, S.C., to help improve customer service and reduce lead times for Terex® construction products sold in North America. Starting mid-February, Neal Brothers began providing logistics support and machine configuration at its facilities in the Port of Charleston, S.C.

“Neal Brothers is an excellent partner for Terex to further our quest to provide excellent customer service,” says Dean Barley, aftermarket area director, Terex Construction Americas. “This partnership is the first phase of several projects aimed at improving our operational excellence in North America, by reducing equipment lead times, being more responsive to new equipment order deliveries and ultimately, helping our distributors reduce their equipment inventory and the inventory in the channel.”

A global logistics provider since 1916, Neal Brothers operates two locations in Charleston dedicated to staging and dispatching Terex® construction equipment.

 

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